Jack Samatov
Relentless Software Solutions LLC
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by IAHSP®
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Ε. Ευχαριστούμε που αφιερώσατε χρόνο να καθίσετε μαζί μας για να μοιραστείτε την ιστορία σας με τους αναγνώστες μας. Μπορείτε να ξεκινήσετε μοιράζοντας λίγα λόγια για εσάς και την εταιρεία σας;
Thanks for having me. My name is Jack Samatov. I am the CEO and founder of a software services company called Relentless Software Solutions, which specializes in rental software integrations. My career path has gone from software engineer to inventor and to entrepreneur. All of my work, inventions, and businesses focused on innovative software products. We combined our decades of experience in the inventory rental market to create a new rental eCommerce platform called EasyRentals that allows launching a rental eCommerce storefront and start renting unused inventory in a day.
Ερ. Όλοι έχουν μια ιστορία για το πώς ξεκίνησαν, ποια ήταν η έμπνευση ή ο καταλύτης για να ξεκινήσετε την επιχείρησή σας;
In 2005, my brother and I established the first US software development company outsourcing to Uzbekistan. In 18 years, it is now the largest, most successful, and only globally focused software development outsourcer in Uzbekistan. A conglomerate of 12 companies grew around this core business, and Relentless Software Solutions is a US-based service provider focused on the rental market and have spent many years building customizations and integrations for third-party software as well as our own rental platform, EasyRentals
Ερ. Ποιες υπηρεσίες προσφέρετε; Και γιατί επιλέξατε να προσφέρετε αυτές τις συγκεκριμένες υπηρεσίες;
We offer a broad range of software development and management services but are focused on rental software integrations because there is no one else in terms of your audience. Our relevant service is EasyRentals for Stagers which is a mechanism for stagers to rent out idle furniture inventory and browse the inventory of other stagers or external vendors when they need to rent a specific piece of furniture for one specific project.
Ερ. Είχατε ποτέ ένα έργο ή πελάτη, όπου όλα πήγαιναν στραβά ή το έργο ήταν προκλητικό; Μπορείτε να μας πείτε για εκείνη την εποχή και πώς βρήκατε μια λύση ή ξεπεράσατε την πρόκληση;
Have you ever heard of a software development project that did NOT have challenges? The challenge is not the technology, the technology works, and computers do exactly what we tell them to…The problem is always a function of communication. Sometimes it is the communication between humans and machines in terms of either the user interface or errors in coding, but more often, the problem is human-to-human communication of the product vision or the product vision changing over time. This is why we developed a rental business in a box that avoids all those communications pitfalls. The storefront is templated so the user can just upload their product data.
μάρκες που πρέπει να γνωρίζει κάθε home stager
Ερ. Η λειτουργία μιας επιχείρησης δεν είναι πάντα εύκολη. Τι έχετε μάθει για τον εαυτό σας και την επιχείρησή σας, από τότε που ξεκινήσατε την εταιρεία σας;
I called the business Relentless because that is a quality I highly value in myself, others, and my business. I have come through lots of challenges and adversity in my life by simply being relentless in my efforts…and that approach resonates with me and works well for me…but what I have learned through running the business is that flexibility, agility, and adaptability are just as important as relentlessness and that people who think differently than I do can and must make critical contributions to our success.
Ερ. Όλοι είχαμε είτε έναν υπάλληλο είτε έναν πελάτη που κάνει αυτό που κάνουμε να αξίζει τον κόπο. Μπορείτε να μοιραστείτε μαζί μας μια ιστορία για έναν υπάλληλο, έναν πωλητή ή έναν πελάτη που σας επηρέασε πραγματικά και άγγιξε την καρδιά σας;
One of my longtime clients told my market research company that they would not switch teams even if we failed the project because they love us. I never thought that such a customer retention method existed until I heard that recording.
Ε. Αν μπορούσατε να γυρίσετε τον χρόνο πίσω και να δώσετε στον εαυτό σας μερικές συμβουλές για το πώς να διαχειριστείτε ή να αναπτύξετε την επιχείρησή σας, τι συμβουλή θα δίνατε στον εαυτό σας;
I would have told myself not to doubt and follow my intuition.
Ε. Εάν ένας πιθανός πελάτης διάβαζε αυτό το άρθρο αυτήν τη στιγμή, τι θα του λέγατε για εσάς, την ομάδα ή την επιχείρησή σας που θα τον έπειθε να επιλέξει την εταιρεία σας;
We are relentless. We don’t give up until the job is done and done well. We have over 200 developers experienced in rental eCommerce and inventory management software, and we understand how to apply technology to enhance customer and employee experience by bringing efficiency and automation to any equipment rental business.
Ε. Ποιο είναι ένα γεγονός για εσάς ή την επιχείρησή σας που οι περισσότεροι άνθρωποι μπορεί να μην γνωρίζουν;
I am a yellow belt in Kung Fu.
Ερ. Πού βλέπετε να πηγαίνει η επιχείρησή σας τα επόμενα 5 ή 10 χρόνια;
Bringing machine learning, large language model AI, and all sorts of other new technologies into our solutions, but the objective won’t change. We apply technology to improve rental businesses for customers, operators, and the environment.
Ερ. Ήταν τόσο υπέροχο που καθόμουν μαζί σας για να μάθουμε περισσότερα για εσάς και την εταιρεία σας. Πώς μπορούν οι άνθρωποι να μάθουν περισσότερα για εσάς και την επιχείρησή σας;
Our website is relentless.agency, and my email is jack@relentless.agency
Ε. Σας ευχαριστώ πολύ που μοιραστήκατε την ιστορία σας με τα άρθρα IASHP!
Thank you for this opportunity.
