Jack Samatov
Relentless Software Solutions LLC
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F. Tack för att du tog dig tid att sitta med oss för att dela din berättelse med våra läsare. Kan du börja med att berätta lite om dig och ditt företag?
Thanks for having me. My name is Jack Samatov. I am the CEO and founder of a software services company called Relentless Software Solutions, which specializes in rental software integrations. My career path has gone from software engineer to inventor and to entrepreneur. All of my work, inventions, and businesses focused on innovative software products. We combined our decades of experience in the inventory rental market to create a new rental eCommerce platform called EasyRentals that allows launching a rental eCommerce storefront and start renting unused inventory in a day.
F. Alla har en historia om hur de började, vad var inspirationen eller katalysatorn för att du startade ditt företag?
In 2005, my brother and I established the first US software development company outsourcing to Uzbekistan. In 18 years, it is now the largest, most successful, and only globally focused software development outsourcer in Uzbekistan. A conglomerate of 12 companies grew around this core business, and Relentless Software Solutions is a US-based service provider focused on the rental market and have spent many years building customizations and integrations for third-party software as well as our own rental platform, EasyRentals
F. Vilka tjänster erbjuder du? Och varför valde du att erbjuda just dessa tjänster?
We offer a broad range of software development and management services but are focused on rental software integrations because there is no one else in terms of your audience. Our relevant service is EasyRentals for Stagers which is a mechanism for stagers to rent out idle furniture inventory and browse the inventory of other stagers or external vendors when they need to rent a specific piece of furniture for one specific project.
F. Har du någonsin haft ett projekt eller en kund, där allt gick fel eller projektet var utmanande? Kan du berätta om den tiden, och hur hittade du en lösning eller överkom utmaningen?
Have you ever heard of a software development project that did NOT have challenges? The challenge is not the technology, the technology works, and computers do exactly what we tell them to…The problem is always a function of communication. Sometimes it is the communication between humans and machines in terms of either the user interface or errors in coding, but more often, the problem is human-to-human communication of the product vision or the product vision changing over time. This is why we developed a rental business in a box that avoids all those communications pitfalls. The storefront is templated so the user can just upload their product data.
märken som varje hemmaspelare borde känna till
F. Att driva ett företag är inte alltid lätt. Vad har du lärt dig om dig själv och ditt företag sedan du startade ditt företag?
I called the business Relentless because that is a quality I highly value in myself, others, and my business. I have come through lots of challenges and adversity in my life by simply being relentless in my efforts…and that approach resonates with me and works well for me…but what I have learned through running the business is that flexibility, agility, and adaptability are just as important as relentlessness and that people who think differently than I do can and must make critical contributions to our success.
F. Vi har alla haft antingen en anställd eller en kund som gör det vi gör värt allt. Kan du dela med dig av en berättelse om en anställd, säljare eller kund som verkligen påverkade dig och berörde ditt hjärta?
One of my longtime clients told my market research company that they would not switch teams even if we failed the project because they love us. I never thought that such a customer retention method existed until I heard that recording.
F. Om du kunde gå tillbaka i tiden och ge dig själv några råd om hur du kan hantera eller växa ditt företag, vilka råd skulle du ge dig själv?
I would have told myself not to doubt and follow my intuition.
F. Om en potentiell kund läser den här artikeln just nu, vad skulle du berätta för dem om dig, ditt team eller ditt företag som skulle övertyga dem att välja ditt företag?
We are relentless. We don’t give up until the job is done and done well. We have over 200 developers experienced in rental eCommerce and inventory management software, and we understand how to apply technology to enhance customer and employee experience by bringing efficiency and automation to any equipment rental business.
F. Vad är ett faktum om dig eller ditt företag som de flesta kanske inte känner till?
I am a yellow belt in Kung Fu.
F. Vart ser du att ditt företag går under de kommande 5 eller 10 åren?
Bringing machine learning, large language model AI, and all sorts of other new technologies into our solutions, but the objective won’t change. We apply technology to improve rental businesses for customers, operators, and the environment.
F. Det var så fantastiskt att sitta med dig för att lära dig mer om dig och ditt företag. Hur kan folk få reda på mer om dig och ditt företag?
Our website is relentless.agency, and my email is jack@relentless.agency
F. Tack så mycket för att du delar din berättelse med IASHP-artiklar!
Thank you for this opportunity.
