Jack Samatov
Relentless Software Solutions LLC
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P. Dziękujemy za poświęcenie czasu, aby usiąść z nami i podzielić się swoją historią z naszymi czytelnikami. Czy możesz zacząć od podzielenia się kilkoma informacjami o sobie i swojej firmie?
Thanks for having me. My name is Jack Samatov. I am the CEO and founder of a software services company called Relentless Software Solutions, which specializes in rental software integrations. My career path has gone from software engineer to inventor and to entrepreneur. All of my work, inventions, and businesses focused on innovative software products. We combined our decades of experience in the inventory rental market to create a new rental eCommerce platform called EasyRentals that allows launching a rental eCommerce storefront and start renting unused inventory in a day.
P. Każdy ma swoją historię o tym, jak zaczynał, co było dla ciebie inspiracją lub katalizatorem rozpoczęcia działalności?
In 2005, my brother and I established the first US software development company outsourcing to Uzbekistan. In 18 years, it is now the largest, most successful, and only globally focused software development outsourcer in Uzbekistan. A conglomerate of 12 companies grew around this core business, and Relentless Software Solutions is a US-based service provider focused on the rental market and have spent many years building customizations and integrations for third-party software as well as our own rental platform, EasyRentals
P. Jakie usługi oferujecie? I dlaczego zdecydowaliście się oferować te konkretne usługi?
We offer a broad range of software development and management services but are focused on rental software integrations because there is no one else in terms of your audience. Our relevant service is EasyRentals for Stagers which is a mechanism for stagers to rent out idle furniture inventory and browse the inventory of other stagers or external vendors when they need to rent a specific piece of furniture for one specific project.
P. Czy kiedykolwiek miałeś projekt lub klienta, w którym wszystko szło nie tak lub projekt był trudny? Czy możesz opowiedzieć o tym czasie i jak znalazłeś rozwiązanie lub sprostałeś wyzwaniu?
Have you ever heard of a software development project that did NOT have challenges? The challenge is not the technology, the technology works, and computers do exactly what we tell them to…The problem is always a function of communication. Sometimes it is the communication between humans and machines in terms of either the user interface or errors in coding, but more often, the problem is human-to-human communication of the product vision or the product vision changing over time. This is why we developed a rental business in a box that avoids all those communications pitfalls. The storefront is templated so the user can just upload their product data.
marek, które powinien znać każdy home stager
P. Prowadzenie firmy nie zawsze jest łatwe. Czego nauczyłeś się o sobie i swoim biznesie od czasu założenia firmy?
I called the business Relentless because that is a quality I highly value in myself, others, and my business. I have come through lots of challenges and adversity in my life by simply being relentless in my efforts…and that approach resonates with me and works well for me…but what I have learned through running the business is that flexibility, agility, and adaptability are just as important as relentlessness and that people who think differently than I do can and must make critical contributions to our success.
P. Wszyscy mieliśmy pracownika lub klienta, dla którego to, co robimy, jest tego warte. Czy możesz podzielić się z nami historią o pracowniku, dostawcy lub kliencie, który naprawdę wywarł na Ciebie wpływ i poruszył Twoje serce?
One of my longtime clients told my market research company that they would not switch teams even if we failed the project because they love us. I never thought that such a customer retention method existed until I heard that recording.
P. Gdybyś mógł cofnąć się w czasie i udzielić sobie rady, jak zarządzać lub rozwijać swój biznes, jakiej rady byś sobie udzielił?
I would have told myself not to doubt and follow my intuition.
P. Gdyby potencjalny klient czytał teraz ten artykuł, co powiedziałbyś mu o sobie, swoim zespole lub firmie, co przekonałoby go do wyboru Twojej firmy?
We are relentless. We don’t give up until the job is done and done well. We have over 200 developers experienced in rental eCommerce and inventory management software, and we understand how to apply technology to enhance customer and employee experience by bringing efficiency and automation to any equipment rental business.
P. Jaki jest jeden fakt dotyczący Ciebie lub Twojej firmy, o którym większość ludzi może nie wiedzieć?
I am a yellow belt in Kung Fu.
P. Gdzie widzisz swoją firmę w ciągu najbliższych 5 lub 10 lat?
Bringing machine learning, large language model AI, and all sorts of other new technologies into our solutions, but the objective won’t change. We apply technology to improve rental businesses for customers, operators, and the environment.
Pyt. Wspaniale było siedzieć z tobą i dowiedzieć się więcej o tobie i twojej firmie. W jaki sposób ludzie mogą dowiedzieć się więcej o Tobie i Twojej firmie?
Our website is relentless.agency, and my email is jack@relentless.agency
Pyt. Dziękuję bardzo za podzielenie się swoją historią z artykułami IASHP!
Thank you for this opportunity.
