Jack Samatov
Relentless Software Solutions LLC
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by IAHSP®
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C. Go raibh maith agat as an am a ghlacadh chun suí linn chun do scéal a roinnt lenár léitheoirí. An féidir leat tosú amach trí roinnt a roinnt fút féin agus faoi do chuideachta?
Thanks for having me. My name is Jack Samatov. I am the CEO and founder of a software services company called Relentless Software Solutions, which specializes in rental software integrations. My career path has gone from software engineer to inventor and to entrepreneur. All of my work, inventions, and businesses focused on innovative software products. We combined our decades of experience in the inventory rental market to create a new rental eCommerce platform called EasyRentals that allows launching a rental eCommerce storefront and start renting unused inventory in a day.
C. Tá scéal ag gach duine faoin gcaoi ar thosaigh siad, cad é an inspioráid nó an chatalaíoch duit chun do ghnó a thosú?
In 2005, my brother and I established the first US software development company outsourcing to Uzbekistan. In 18 years, it is now the largest, most successful, and only globally focused software development outsourcer in Uzbekistan. A conglomerate of 12 companies grew around this core business, and Relentless Software Solutions is a US-based service provider focused on the rental market and have spent many years building customizations and integrations for third-party software as well as our own rental platform, EasyRentals
C. Cad iad na seirbhísí a thairgeann tú? Agus cén fáth ar roghnaigh tú na seirbhísí áirithe sin a thairiscint?
We offer a broad range of software development and management services but are focused on rental software integrations because there is no one else in terms of your audience. Our relevant service is EasyRentals for Stagers which is a mechanism for stagers to rent out idle furniture inventory and browse the inventory of other stagers or external vendors when they need to rent a specific piece of furniture for one specific project.
C. An raibh tionscadal nó custaiméir agat riamh, áit a raibh gach rud ag dul amú nó an raibh an tionscadal dúshlánach? An féidir leat a roinnt faoin am sin, agus conas a d'aimsigh tú réiteach, nó an bhfuair tú an dúshlán a shárú?
Have you ever heard of a software development project that did NOT have challenges? The challenge is not the technology, the technology works, and computers do exactly what we tell them to…The problem is always a function of communication. Sometimes it is the communication between humans and machines in terms of either the user interface or errors in coding, but more often, the problem is human-to-human communication of the product vision or the product vision changing over time. This is why we developed a rental business in a box that avoids all those communications pitfalls. The storefront is templated so the user can just upload their product data.
brandaí ba chóir go mbeadh a fhios ag gach stager baile
C. Ní bhíonn sé éasca i gcónaí gnó a reáchtáil. Cad atá foghlamtha agat fút féin agus faoi do ghnó, ó seoladh do chuideachta?
I called the business Relentless because that is a quality I highly value in myself, others, and my business. I have come through lots of challenges and adversity in my life by simply being relentless in my efforts…and that approach resonates with me and works well for me…but what I have learned through running the business is that flexibility, agility, and adaptability are just as important as relentlessness and that people who think differently than I do can and must make critical contributions to our success.
C. Bhí fostaí nó custaiméir againn go léir agus is fiú go mór an méid atá á dhéanamh againn. An féidir leat scéal a roinnt linn faoi fhostaí, díoltóir nó custaiméir a chuaigh i bhfeidhm go mór ort agus a chuaigh i dteagmháil le do chroí?
One of my longtime clients told my market research company that they would not switch teams even if we failed the project because they love us. I never thought that such a customer retention method existed until I heard that recording.
C. Dá bhféadfá dul siar in am agus comhairle a thabhairt duit féin ar conas do ghnó a bhainistiú nó a fhás, cén chomhairle a thabharfá duit féin?
I would have told myself not to doubt and follow my intuition.
C. Dá mbeadh cliant ionchasach ag léamh an ailt seo faoi láthair, cad a déarfá leo fút féin, faoi d’fhoireann nó faoi do ghnó a chuirfeadh ina luí orthu do chuideachta a roghnú?
We are relentless. We don’t give up until the job is done and done well. We have over 200 developers experienced in rental eCommerce and inventory management software, and we understand how to apply technology to enhance customer and employee experience by bringing efficiency and automation to any equipment rental business.
C. Cad é fírinne amháin fút féin nó faoi do ghnó nach mbeadh a fhios ag formhór na ndaoine?
I am a yellow belt in Kung Fu.
C. Cá bhfeiceann tú do ghnó ag dul sna 5 nó 10 mbliana atá romhainn?
Bringing machine learning, large language model AI, and all sorts of other new technologies into our solutions, but the objective won’t change. We apply technology to improve rental businesses for customers, operators, and the environment.
C. Bhí sé chomh iontach suí leat chun níos mó a fhoghlaim fút féin agus faoi do chuideachta. Conas is féidir le daoine tuilleadh eolais a fháil fút féin agus faoi do ghnó?
Our website is relentless.agency, and my email is jack@relentless.agency
C. Go raibh míle maith agat as do scéal a roinnt le hAirteagail IASHP!
Thank you for this opportunity.
